Registration Policies

1. Payment & Confirmation
All registrations must be paid in full at the time of submission. A confirmation email will be sent to the email address provided during registration. Please retain this email for your records.

2. Refund Policy
Cancellations made before October 1, 2025 will be eligible for a 50% refund. Unfortunately, no refunds will be issued after this date due to event planning commitments. However, registrations may be transferred to another individual, please contact us at infor@fragilexcanada.ca for assistance.

3. Transfer Policy
Can’t attend? You may transfer your registration to a colleague, friend, or family member. Please notify us of any transfer no later than October 15, 2025 by emailing info@fragilexcanada.ca with the new participant’s full name and contact information.

4. Accessibility & Inclusion
Fragile X Canada is committed to creating a welcoming, inclusive, and accessible event. If you require specific accommodations to participate fully, please let us know during registration or email us directly at info@fragilexcanada.ca.

5. Code of Conduct
We are dedicated to providing a respectful, safe, and collaborative space. Harassment, discrimination, or disruptive behaviour will not be tolerated. By registering, attendees agree to uphold our community values of kindness, curiosity, and respect.

6. Media & Photography
Photographs and video may be taken during the event for promotional and archival purposes. If you do not wish to appear in any photos, please inform us at registration check-in or in advance via email.

7. Contact & Questions
For questions about registration, group discounts, sponsorship, or anything else, please don’t hesitate to reach out to us at info@fragilexcanada.ca.